Terms of service

Welcome to House of Imaan. The terms “we,” “us,” and “our” refer to House of Imaan.

House of Imaan operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). House of Imaan is powered by Shopify, which enables us to provide the Services to you.

The following terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”), describe your rights and responsibilities when you use the Services.

Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or our Privacy Policy, you should not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or territory of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase, or manage.

To use the Services, including accessing or browsing our online store or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information.

You represent and warrant that all the information you provide to us is correct, current, and complete and that you have all rights necessary to provide this information.

You are solely responsible for maintaining the security of your account credentials and for all activity conducted through your account. You may not transfer, sell, assign, or license your account to any other person.

SECTION 2 - OUR PRODUCTS

We make every reasonable effort to provide accurate representations of our products on our online store. However, colors, images, and product appearance may differ from how they appear on your screen due to the type of device you use and your device settings.

We do not warrant that the appearance of products will be exactly identical to images shown on our website.

Product descriptions, specifications, pricing, and availability may be changed or updated at any time without notice. We reserve the right to discontinue any product at any time and may limit the quantities of products offered to any person, geographic region, or jurisdiction.

SECTION 3 - ORDERS

When you place an order, you are making an offer to purchase the products selected by you. House of Imaan reserves the right to accept or decline an order at its discretion.

Your order is considered accepted once House of Imaan confirms the order. We reserve the right to cancel or modify an order where necessary, including in cases involving pricing errors, product availability, suspected fraudulent activity, or other circumstances that may require cancellation.

If we cancel or modify an order, we will make reasonable efforts to notify you using the contact information provided at the time of purchase.

Your purchases are subject to our Return & Refund Policy.

You agree that products purchased from House of Imaan are intended for personal or household use and are not purchased for unauthorized commercial resale or export.

SECTION 4 - PRICES AND BILLING

Prices, discounts, and promotional offers are subject to change without notice.

The price charged for a product will generally be the price displayed on our website at the time your order is placed and will be reflected in your order confirmation.

You agree to provide accurate, complete, and current purchase and payment information for all purchases made through our store.

You agree to promptly update your information, including your email address, payment information, and shipping details, where necessary so that we can process your transaction and contact you regarding your order.

You represent and warrant that you are authorized to use the payment method provided for your purchase and that all information submitted in connection with the payment is accurate and complete.

SECTION 5 - SHIPPING AND DELIVERY

We make reasonable efforts to process and dispatch orders within the applicable processing period shown on our website.

Delivery times are estimates and may vary depending on the destination, shipping carrier, weather conditions, operational disruptions, or other circumstances beyond our reasonable control.

House of Imaan is not responsible for delays caused by shipping carriers, natural events, customs procedures, or other circumstances outside our reasonable control.

Once an order has been handed over to the shipping carrier, delivery is subject to the carrier’s delivery process and timelines.

SECTION 6 - INTELLECTUAL PROPERTY

All content available through our Services, including but not limited to our trademarks, brand name, logos, text, product descriptions, images, graphics, photographs, videos, audio, designs, layouts, and other materials, is owned by House of Imaan or its respective licensors and is protected by applicable intellectual property laws.

These Terms permit you to use our Services for personal and non-commercial purposes only.

You may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, transmit, or otherwise exploit material from our Services without prior written permission from House of Imaan.

House of Imaan’s name, logos, product names, designs, and slogans may not be used without our prior written permission.

All rights not expressly granted under these Terms are reserved by House of Imaan.

SECTION 7 - OPTIONAL TOOLS

We may provide access to third-party tools or services through our website.

These third-party tools may be provided on an “as is” and “as available” basis, without warranties or representations of any kind.

House of Imaan does not control or have responsibility for third-party tools or services and shall not be responsible for any loss or damage arising from your use of such tools.

Your use of third-party tools is at your own discretion and subject to the applicable terms and conditions of the relevant third-party providers.

Any new features, tools, or resources that are introduced through the Services in the future will also be subject to these Terms of Service.

SECTION 8 - THIRD-PARTY LINKS

Our Services may contain links to third-party websites or services.

We are not responsible for examining or evaluating the content, accuracy, privacy practices, or other aspects of third-party websites or services.

If you choose to access a third-party website through a link on our Services, you do so at your own risk.

Any complaints, claims, concerns, or questions regarding third-party products or services should be directed to the relevant third party.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

House of Imaan is powered by Shopify, which enables us to provide the Services to you.

However, any sales and purchases made through our store are made directly between you and House of Imaan.

Shopify is not responsible for the products sold by House of Imaan or for any aspect of transactions between you and House of Imaan.

SECTION 10 - PRIVACY POLICY

Any personal information we collect through the Services is handled in accordance with our Privacy Policy.

By using our Services, you acknowledge that you have read and understood our Privacy Policy.

Because our store is hosted by Shopify, Shopify may collect and process certain information relating to your access to and use of our Services in accordance with its applicable privacy policies.

For more information regarding how personal information is collected and used, please refer to our Privacy Policy.

SECTION 11 - FEEDBACK

If you submit, upload, post, email, or otherwise provide us with reviews, suggestions, ideas, feedback, photographs, proposals, or other content (“Feedback”), you grant House of Imaan a non-exclusive, royalty-free right to use, reproduce, modify, publish, distribute, and display such Feedback for purposes related to operating, improving, and promoting our Services, subject to applicable law.

You represent that you own or have the necessary rights to any Feedback you submit and that your Feedback does not violate the rights of any third party.

We reserve the right, but are not obligated, to monitor, edit, or remove Feedback that we determine to be unlawful, offensive, defamatory, inappropriate, or otherwise in violation of these Terms.

SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, delivery estimates, or availability.

We reserve the right to correct any errors, inaccuracies, or omissions and to update information or cancel orders where necessary, including after an order has been submitted.

SECTION 13 - PROHIBITED USES

You may use our Services only for lawful purposes.

You must not use our Services:

  • For any unlawful, fraudulent, or malicious purpose.

  • To violate any applicable law or regulation.

  • To infringe upon our intellectual property rights or the rights of others.

  • To harass, abuse, threaten, defame, or harm any person.

  • To provide false or misleading information.

  • To impersonate another person or entity.

  • To transmit viruses, malware, or other harmful code.

  • To interfere with the operation or security of our website.

  • To attempt to gain unauthorized access to our systems or accounts.

  • To copy, reproduce, scrape, extract, or exploit our website or its content without authorization.

  • To collect or track personal information of other users without authorization.

  • To use automated systems, bots, spiders, scraping tools, or similar technologies to access or extract information from our Services without our prior written permission.

We reserve the right to suspend or terminate access to our Services where we reasonably believe that these Terms have been violated.

SECTION 14 - AGENTS AND AUTOMATED ACCESS

No automated software, bot, agent, crawler, or similar system may access, use, or interact with our Services in a way that violates these Terms or any technical restrictions we have implemented.

We may restrict or block automated access to our Services at our discretion.

SECTION 15 - TERMINATION

We may suspend or terminate your access to our Services, in whole or in part, where we reasonably believe that you have violated these Terms or where necessary to protect our business, website, customers, or other users.

You remain responsible for any amounts owed to House of Imaan up to the date of termination.

Any provisions that by their nature should survive termination will remain in effect after termination.

SECTION 16 - DISCLAIMER OF WARRANTIES

The information provided through our Services is made available for general informational purposes.

To the fullest extent permitted by applicable law, House of Imaan does not guarantee that the Services will always be available, uninterrupted, timely, secure, or error-free.

Except where expressly stated otherwise, the Services and products offered through the Services are provided on an “as is” and “as available” basis, subject to applicable law.

Nothing in these Terms is intended to exclude or limit any rights or protections that cannot legally be excluded or limited under applicable law.

SECTION 17 - LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, House of Imaan and its owners, employees, partners, service providers, and affiliates will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the Services or products purchased through the Services, except where such liability cannot legally be excluded.

Nothing in these Terms limits liability that cannot legally be limited under applicable law.

SECTION 18 - INDEMNIFICATION

You agree to indemnify and hold harmless House of Imaan, its owner, employees, service providers, partners, and affiliates from claims, losses, liabilities, damages, and reasonable expenses arising from your violation of these Terms, your unlawful use of the Services, or your violation of the rights of another party.

SECTION 19 - SEVERABILITY

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision shall be enforced to the fullest extent permitted by applicable law, and the remaining provisions shall remain in full force and effect.

SECTION 20 - WAIVER; ENTIRE AGREEMENT

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.

These Terms of Service, together with our other policies posted on our website, constitute the entire agreement between you and House of Imaan regarding your use of the Services and supersede previous agreements or communications relating to the same subject matter.

SECTION 21 - ASSIGNMENT

You may not assign or transfer your rights or obligations under these Terms without our prior written consent.

House of Imaan may assign or transfer its rights and obligations under these Terms where permitted by applicable law.

SECTION 22 - GOVERNING LAW

These Terms of Service shall be governed by and interpreted in accordance with the applicable laws of India.

Any disputes arising in connection with these Terms or the Services shall be subject to the jurisdiction of the competent courts applicable to House of Imaan’s place of business in Jaipur, Rajasthan, India, subject to applicable law.

SECTION 23 - HEADINGS

The headings used in these Terms are included for convenience only and do not limit or otherwise affect the interpretation of these Terms.

SECTION 24 - CHANGES TO TERMS OF SERVICE

You can review the most current version of these Terms of Service at any time on this page.

We reserve the right to update, change, or replace any part of these Terms by posting updates and changes to our website.

It is your responsibility to check this page periodically for changes.

Your continued use of or access to our Services after changes are posted constitutes acceptance of those changes, to the extent permitted by applicable law.

SECTION 25 - CONTACT INFORMATION

Questions about these Terms of Service should be sent to:

House of Imaan
Email: connect@houseofimaan.com
Address: Amer, Jaipur, Rajasthan – 302028, India

Owner: Md Samiullah