Privacy policy

Last updated: August 21, 2026

At House of Imaan, we respect your privacy and are committed to protecting the personal information you share with us.

House of Imaan operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you with a curated shopping experience (the “Services”). Our store is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy explains how we collect, use, process, and disclose your personal information when you visit our website, use our Services, make a purchase, or otherwise communicate with us.

Personal Information We Collect or Process

When we use the term “personal information,” we mean information that identifies you or that can reasonably be linked to you.

Depending on how you interact with our Services, we may collect or process the following information:

  • Contact information, including your name, billing address, shipping address, phone number, and email address.

  • Payment information, including payment method, transaction details, payment confirmation, and other information required to process your payment. Payment information may be processed securely by our payment service providers.

  • Order and transaction information, including products you view, purchase, return, exchange, or cancel and your previous transactions with us.

  • Communications with us, including information you provide when contacting our customer support team or sending us an email.

  • Device information, including information about your device, browser, IP address, network connection, and other technical identifiers.

  • Usage information, including information about how you interact with, browse, and use our website and Services.

Personal Information Sources

We may collect personal information from the following sources:

  • Directly from you, when you place an order, create an account, contact us, or otherwise provide information to us.

  • Automatically through our Services, including information collected through cookies and similar technologies when you browse or use our website.

  • From our service providers, when third-party providers collect or process information on our behalf.

  • From partners and other third parties, where permitted by applicable law.

How We Use Your Personal Information

Depending on how you interact with us, we may use your personal information for the following purposes:

Providing and Improving Our Services

We may use your information to process and fulfill orders, process payments, arrange shipping and delivery, provide customer support, handle returns or exchanges, maintain your account where applicable, and provide you with a better shopping experience.

Marketing and Advertising

Where permitted by law, we may use your information to send promotional communications, marketing messages, or advertisements about our products and Services.

We may also use information about your activity on our website, such as products viewed or added to your cart, to help provide relevant advertising and marketing.

You may unsubscribe from promotional communications at any time by using the unsubscribe option provided in our marketing emails.

Security and Fraud Prevention

We may use personal information to verify transactions, detect and prevent fraud, protect our customers and Services, investigate suspicious or unlawful activity, and maintain the security of our website.

Communicating With You

We may use your information to respond to your questions, provide customer support, communicate regarding your orders, and maintain our relationship with you as a customer.

Legal and Compliance Purposes

We may use or disclose your personal information where necessary to comply with applicable laws, regulations, legal proceedings, government requests, or to enforce our Terms of Service and other policies.

How We Disclose Personal Information

We may disclose personal information to third parties where reasonably necessary to operate our business and provide our Services.

This may include sharing information with:

  • Shopify and service providers that help us operate our store and provide services such as website hosting, payment processing, data analytics, customer support, fulfillment, and shipping.

  • Payment service providers to securely process transactions and payments.

  • Shipping and delivery providers to fulfill and deliver your orders.

  • Marketing and advertising partners, where applicable, to help us advertise and promote our products and Services.

  • Third parties when you request or authorize us to share information, such as when required to fulfill a service you have requested.

  • Legal, regulatory, or governmental authorities, where required by law or necessary to protect our rights, customers, or Services.

  • Other parties involved in a business transaction, such as a merger, acquisition, restructuring, or sale of assets.

We do not sell your personal information simply because you provide it to us for the purpose of placing an order.

Relationship With Shopify

Our Services are hosted by Shopify, which collects and processes certain personal information relating to your use of our website and Services.

Information submitted through our store may be transmitted to Shopify and to service providers or third parties located in countries other than your own where necessary to provide and improve the Services.

Shopify's processing of your personal information is also subject to Shopify's applicable privacy policies.

You can learn more about Shopify's privacy practices through Shopify's official privacy documentation.

Cookies and Similar Technologies

We may use cookies and similar technologies to operate our website, remember preferences, understand how visitors use our Services, improve website performance, and support marketing and advertising activities.

Some cookies may be placed by third-party service providers that provide analytics, advertising, payment, or other services to us.

You may be able to manage or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of our website.

Third-Party Websites and Links

Our website may contain links to websites, platforms, or services operated by third parties.

If you follow a link to a third-party website, that website's privacy policy and terms will apply to your use of that website.

House of Imaan does not control and is not responsible for the privacy, security, content, or practices of third-party websites.

We encourage you to review the privacy policies of third-party websites before providing them with personal information.

Children's Data

House of Imaan creates products and educational resources intended for Muslim families and children. However, our website is intended to be used by parents, guardians, and other adults who purchase products for children.

We do not knowingly collect personal information directly from children for the purpose of creating customer accounts or making purchases.

If you are a parent or guardian and believe that a child has provided personal information to us, please contact us using the details below so that we can review the matter and take appropriate action where required by applicable law.

Security and Retention of Your Information

We take reasonable measures to protect the personal information we collect and process.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

We retain personal information only for as long as reasonably necessary for purposes such as providing our Services, processing orders, maintaining business records, complying with legal obligations, resolving disputes, preventing fraud, and enforcing our agreements and policies.

Your Rights and Choices

Depending on applicable law and where you live, you may have certain rights regarding your personal information.

These may include:

  • Right to Access: You may request access to personal information we hold about you.

  • Right to Correct: You may request correction of inaccurate or incomplete personal information.

  • Right to Delete: You may request deletion of personal information in certain circumstances.

  • Right to Data Portability: You may have the right to request a copy of certain personal information in a usable format.

  • Right to Opt Out of Marketing: You may unsubscribe from promotional communications at any time.

  • Right to Withdraw Consent: Where processing is based on consent, you may withdraw that consent, subject to applicable law.

To exercise an applicable privacy right, please contact us using the information provided below.

We may need to verify your identity before processing certain requests.

Marketing Communications

You may receive promotional emails or other marketing communications from us where permitted by applicable law.

You can unsubscribe from promotional marketing communications at any time by clicking the unsubscribe link included in our marketing emails or by contacting us directly.

Even if you opt out of promotional communications, we may still contact you regarding necessary transactional matters, such as order confirmations, shipping updates, returns, refunds, or customer support.

Complaints and Privacy Concerns

If you have a question, concern, or complaint regarding how we handle your personal information, please contact us.

We will review your concern and take reasonable steps to address it in accordance with applicable law.

International Transfers

Because House of Imaan uses Shopify and other third-party service providers, your personal information may be processed, stored, or transferred outside India where necessary to provide our Services.

Where required by applicable law, we take reasonable measures to ensure that personal information transferred internationally receives an appropriate level of protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, Services, technology, or legal and regulatory requirements.

When we make changes, we will update the “Last updated” date at the top of this page and publish the revised policy on our website.

We encourage you to review this Privacy Policy periodically to stay informed about how we handle your information.

Contact Us

If you have any questions about this Privacy Policy, our privacy practices, or your personal information, please contact us at:

House of Imaan
Owner: Md Samiullah
Address: Amer, Jaipur, Rajasthan – 302028, India
Email: connect@houseofimaan.com