Shipping policy

At House of Imaan, we aim to process and dispatch your order as quickly as possible.

Order Processing

All orders are generally processed and shipped the same day or by the next business day after the order is received.

Orders placed on weekends, public holidays, or outside our regular processing hours may be processed on the next business day.

Once your order has been shipped, you will receive the relevant shipping or tracking information, where available.

Delivery

After your order has been dispatched, delivery time will depend on the shipping carrier, delivery location, and other factors that may affect transit.

While we work with our shipping partners to ensure timely delivery, delivery timelines are estimates and are not guaranteed. Delays may occur due to weather conditions, operational issues, carrier delays, remote locations, festivals, public holidays, or other circumstances beyond our control.

Shipping Delays

House of Imaan is not responsible for delays caused by shipping carriers or circumstances beyond our reasonable control.

If your order is delayed, please contact us at connect@houseofimaan.com and we will do our best to assist you and provide any available tracking information.